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Pomeroy for Ann Taylor

Keep stores moving and associates focused on customers

Reduce store-floor disruption, keep omnichannel operations moving, and give associates time back with AI-powered support, predictive DEX, and nationwide field services.

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Built around Ann Taylor’s priorities

01

Keep associates focused on selling

Eliminate friction, repeated troubleshooting, and unnecessary waiting with AI-powered support that autonomously resolves up to 70% of L1 issues instantly.

02

Protect omnichannel execution

BOPIS, ship-from-store, endless aisle, mobile POS, and other experiences depend on technology working reliably. Minimize downtime through continuous monitoring and automated remediation.

03

Simplify retail IT operations

Connect employees, systems, workflows, and AI agents through one orchestration layer, delivered through one partner accountable for the outcomes.

Is your AI giving answers or delivering outcomes?

If AI isn’t transforming the economics or employee experience, it isn’t transformation.

Up to 70%
routine issues resolved autonomously
Up to 55%
operational cost savings
Up to 80%
less time waiting for support

It's fair to expect more.

A dated interface isn’t merely an IT inconvenience. Neither are long queues, repeated handoffs, or support processes employees avoid using. They all shape how employees experience the company, and how effectively they can serve the customer.

  • Built for change, not contracts
  • One point for support across every channel
  • Transparent pricing tied to business outcomes
  • AI that resolves tickets before they reach a person
Find out how

Explore what's next for your digital workplace

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The Intelligent Workplace Model

Five opportunities to improve associate productivity, protect store uptime, and deliver seamless omnichannel experiences.

View the Brief
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The Ticket is the Lagging Indicator

Why the next evolution of enterprise IT is about preventing disruption rather than simply resolving it faster.

Read the Guide
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5 Questions to Test a Prevention Claim

Preventing IT disruptions is easy to claim but hard to prove. True prevention leaves a record across five stages.

Explore the Questions
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What if IT could act before employees had to ask?

Build an increasingly autonomous digital workplace model that predicts issues, automates resolution, and keeps sales moving.

Start the conversation

Why Pomeroy?

This isn’t just a legacy, it’s a blueprint.

Fifty years in service delivery has shaped a proven execution model. Pomeroy brings that experience to every engagement, helping your team move forward faster without having to start from scratch.

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We’ll help you find the right solutions for your business. Fill out the form and our team will get back to you shortly.
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